Senior Manager/Director of Technical Enablement
Athelas
Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care.
Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.
Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!
About the Role
We’re seeking a Senior Technical Enablement Manager to own the strategy and execution of sales enablement programs across our fast-growing suite of healthcare software products. In this role, you’ll be the critical link between Product, Revenue Operations, and the Sales team—ensuring our salespeople, many of whom come from clinical backgrounds, are equipped to sell complex solutions across RCM, EHR, and AI automation.
You’ll design and deliver learning experiences that not only build technical fluency but also train sellers to confidently demo products, communicate value, and win business. You’ll also shape onboarding for new hires, many of whom are first-time SaaS sellers, and embed learning into the sales workflow.
Role Responsibilities
Design & Deliver High-Impact Training Programs – Build engaging onboarding and ongoing education programs for new and existing sales reps across RCM, EHR, and Ambient AI product lines.
Turn Clinicians into Sellers – Create training frameworks tailored to reps with little-to-no software background—ensuring they can ramp quickly, speak confidently about tech, and run demos that close deals.
Product Launch & Everboarding – Own product training for all major feature and product launches; partner with Product Marketing, Product, and RevOps to drive effective rollouts.
Demo Training – Teach sales reps how to conduct compelling, technical product demos across all tools in our portfolio—tailored to different buyer personas.
Own the LMS & Content Strategy – Manage and expand our use of a Learning Management System (LMS) to host structured content and “learning in the flow of work.” Create and continuously improve job aids, playbooks, scripts, and certifications.
Partner Cross-Functionally – Work closely with Sales Leadership, Marketing, Product, and Customer Success to ensure enablement initiatives are tied to company goals and sales KPIs.
Coach and Train at Scale – Facilitate regular live and virtual sessions for teams nationwide. Develop certification paths for reps and team leads.
Use Data to Guide Strategy – Leverage call recordings, performance data, LMS engagement, and rep feedback to iterate and improve training programs.
What You Bring:
6+ years in sales enablement, product training, or technical education in a high-growth B2B SaaS company—preferably in healthcare or health-tech
Exceptional ability to translate complex technical topics (RCM workflows, AI, EHRs) into simple, engaging sales narratives
Strong instructional design and content development background; experienced in VILT, LMS platforms, and asynchronous learning
Experience building ramp and enablement programs for non-traditional sellers (e.g., clinicians entering tech)
Hands-on experience with sales tools like Salesforce, WorkRamp, Gong, Clari, Avoma, and Sales Navigator
Strong stakeholder management skills—confident presenting to Sales, Product, and C-suite leadership
Creative, organized, and comfortable operating independently in fast-paced, ambiguous environments
Bias toward ruthless execution: you move quickly, test ideas, and iterate based on results
Nice to Have:
Background in healthcare IT, RCM, or EHR sales
Familiarity with sales methodologies
Experience managing a team of enablement or training professionals
Experience onboarding large cohorts of sales reps in high-growth environments
Certification in instructional design, learning & development, or sales enablement
Why you’ll love working at Commure + Athelas:
Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector.
Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.
Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.
Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.
Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.