At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role

We are seeking a Clinical AI Prompt Specialist with deep expertise in medical coding and familiarity with healthcare technology to join our Clinical Strategy team. This role focuses on leveraging proficiency in medical coding (e.g., ICD-10, CPT) to enhance AI model performance through advanced prompt design and optimization. The ideal candidate is data-driven, capable of translating clinical and medical coding feedback into improved AI prompting strategies, and passionate about improving healthcare outcomes. You will refine how AI systems interpret clinical and coding data to deliver accurate, actionable results.

What You’ll Do

• Prompt Design and Optimization: Develop, test, and refine prompts for AI models to ensure high accuracy in clinical and medical coding applications, aligning with coding standards (e.g., ICD-10, CPT, HCPCS) and clinical workflows.

• Translate Clinical and Coding Feedback: Collaborate with clinicians, medical coders, and stakeholders to gather feedback on AI model outputs, coding accuracy, and clinical relevance; convert insights into effective prompt improvements.

• Dataset Creation for Benchmarking: Design and curate high-quality datasets from clinical and coding data (e.g., EHR records, billing codes) to benchmark AI model performance, ensuring datasets are representative, accurate, and aligned with clinical and coding standards.

• Data-Driven Analysis: Analyze clinical and coding datasets (e.g., EHR data, billing codes, gold standard) and model performance metrics to identify areas for prompt refinement; use data to drive iterative improvements in AI interactions.

• Healthcare Technology Integration: Work with healthcare technology platforms (e.g., EHR systems like Epic, Cerner) to ensure prompts are compatible with existing systems and support clinical and coding workflows.

• Cross-Functional Collaboration: Partner with clinicians, coders, data scientists, and technical teams to align prompt strategies with clinical, coding, and technological needs.

• Performance Monitoring: Evaluate prompt effectiveness using KPIs, coding accuracy (e.g., correct application of ICD-10/CPT codes), and clinical outcomes; iterate on prompt designs to enhance model reliability and usability.

• Documentation and Reporting: Document prompt strategies, testing results, and coding/clinical rationales; prepare clear reports or presentations for stakeholders to communicate progress and impact.

• Stay Current: Stay informed on updates in medical coding standards, AI, natural language processing, and healthcare technology to incorporate relevant advancements into prompt design.

What You Have

• Education: AAPC's CPC (Certified Professional Coder) for general coding and/or the AHIMA's CCS (Certified Coding Specialist) for inpatient and outpatient work. Additional training in clinical informatics or healthcare technology is a plus.

• Experience:

  • 3+ years of professional experience in medical coding (e.g., ICD-10, CPT, HCPCS), such as coding audits, billing, or EHR management.

  • 1+ years of experience working with healthcare technology, such as EHR platforms (e.g., Epic, Cerner, Solventum) or other clinical data systems.

  • Proven ability to translate clinical and coding feedback into process or system improvements, ideally involving AI or technology solutions.

• Technical Skills:

  • Proficiency in medical coding systems (e.g., ICD-10, CPT, HCPCS) and familiarity with clinical data standards (e.g., HL7, FHIR).

  • Experience with data analysis tools (e.g., Excel, SQL) for processing clinical and coding datasets.

  • Basic familiarity with AI tools or natural language processing concepts (e.g., prompt engineering) is a plus but not required.

• Soft Skills: Strong analytical and problem-solving skills, effective communication to collaborate with clinical and technical teams, and a data-driven approach to decision-making.

• Preferred Attributes: Certification in medical coding (e.g., CPC, CCS); exposure to AI-driven healthcare applications; ability to thrive in a collaborative, fast-paced environment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.