We at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and lives.

With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

Role Overview

Benefits specialists are responsible for benefit administration and ensuring that employees are able to fully appreciate their benefits. It's their job to follow up with HMO Providers with any claims filed and notify employees of any technical complications. They are therefore crucial in ensuring employee satisfaction with the Benefits Administration team. Their duties focus on assuring that government mandated benefits are provided to employees in need.

Duties & Responsibilities

• Ensure that the company is compliant in Government Statutory and benefits administration.

• Audit and Validate Statutory benefits process and reimbursement from SSS.

• 100% reimbursement of benefits advance to employees.

• Oversee government statutory helpdesk inquiries & address escalated tickets.

• Proactively analyze and improve local processes with suggestions of optimization and harmonization, participation in tools and processes development.

• Develop Policies and procedures.

• Partner with stakeholders on managing employee information for compliance management and audit agencies.

• Be a subject matter expert on Government statutory benefits.

• Proactively assists the team in various programs, research and/or special projects and procedures.

• Prepares and maintains internal and external reports as needed.

• Conducts periodic audits on process, policies and procedures to promote compliance and best practices.

• Assist in the monitoring of training goals and records for the line of business to ensure attendance at required courses.

Competencies

• Strategic Thinking - Ability to align benefits administration strategies with organizational goals and industry best practices.

• Compliance Knowledge - Stay updated on employment laws, regulations, and compliance requirements related to government benefits.

• Change Management - Adapt to evolving business needs, industry trends, and internal changes in within the organization

• Project Management - Plan, execute, and evaluate benefits administration projects such as government mandated benefits and company initiated benefits.

• Risk Management - Identify potential risks in benefits administration to mitigate issues proactively.

Competencies

• Strategic Thinking - Ability to align benefits administration strategies with organizational goals and industry best practices.

• Compliance Knowledge - Stay updated on employment laws, regulations, and compliance requirements related to government benefits.

• Change Management - Adapt to evolving business needs, industry trends, and internal changes in within the organization

• Project Management - Plan, execute, and evaluate benefits administration projects such as government mandated benefits and company initiated benefits.

• Risk Management - Identify potential risks in benefits administration to mitigate issues proactively.

• Analyst, Benefits Administration

Relevant Experience Required

• Have at least 3 years combined experience in the following areas of expertise:
• Knowledge about government statutory benefits
• Leading and implementing Benefits Admin Transformation Project.
• You’re organized and can balance multiple projects without missing deadlines.
• With business writing, presentation, and communication skills

Educational and Certification Requirements

Bachelor’s degree in human resources management or other related courses

Direct Reports and Span of Control

Analyst, Benefits Administration

Admin Assistant, Benefits Administration

Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.