Compensation is based on experience, interview performance, and expected responsibility at time of hire

At Comulate, we’re transforming the insurance back office with AI. Our platform, which reinvents expensive and time-consuming accounting processes, is the first step in our vision to unlock the hundreds of billions of dollars spent on manual insurance operations.

Our Series B, announced in early 2025, led by BOND & Workday, comes on the heels of record growth and accelerating expansion plans.

Why you should consider joining

• Record-setting growth, having gone from zero to 8-figure ARR within three years of founding, representing 95th+ percentile company growth among startups that achieve these milestones

• Strong product market fit revealed in growth and through customer love, with users describing the platform as “the best thing since sliced bread” and "life-changing"

• Our lean, talented team is creating category-defining products for large public and private enterprises, driving 7-figure ROI and cash-flow positive operations, providing the best of both worlds: outsized employee ownership and low company risk

• We're continuing to take big, ambitious first-to-market bets for a highly committed customer base and an exciting pipeline of new customers

• We’re in the early innings of our vision and poised to take advantage of the massive opportunity to deploy AI into core workflows throughout the insurance industry

About the role

We're looking for an Implementations Lead to help customers maximize
their value from Comulate. You'll serve as the bridge between customers, product, and engineering. This role is not simply following a checklist - every customer is unique and the product is still rapidly changing to meet customers' needs, which you'll have a direct hand in shaping.

What you’ll do

• Build a deep understanding of customers’ current processes, business problems, and success criteria

• Lead the post-sale process: conduct discovery sessions, go-lives, and implementation check-ins

• Manage multiple active implementations spanning a variety of use-cases, complexity, and customer team size (10 - 50+ people)

• Creatively solve customer problems with workarounds and thoughtful product modifications

• Partner with internal product and engineering teams to provide feedback and insights that drive product improvements and customer success

Who you are

• A minimum of 3 years of work experience in a customer or stakeholder facing role (e.g. Implementation Manager, Customer Success Manager, Onboarding Specialist, Solutions Engineer, and Technical Project Manager)

• Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas

• Project management experience, you set realistic execution expectations and ensure timely project delivery

• Proven track record of synthesizing customer feedback to provide helpful feedback to cross-functional partners and drive product improvements

• Deep interest in understanding customer needs and excitement to become an expert on Comulate's product

• Bonus points for experience with accounting / bookkeeping concepts

Our team & philosophy

We’re backed by BOND, Spark Capital, Neo, and Workday, as well as founders/executives from Brex, Asana, Plaid, Applied Intuition, Coalition, and more.

Our team hails from companies like Airbnb, Google, Brex, and LiveRamp and we’re fairly low-profile: focusing the majority of our energy on delivering for customers and building a category-defining company.

We’re hiring predominantly in San Francisco 🌁, as we believe in-person collaboration is strategically important for a company at our stage — both for velocity and company culture.

Benefits

• Competitive base salary and generous equity

• Generous medical, dental, and vision benefits

• 401K plan enrollment

• Flexible time-off policy

• Lunch & dinner every day

• Paid parental leave

• Company outings and offsites

• (and more benefits as we grow!)

Comulate is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

Compensation Range: $140K - $170K