Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds!

Do you want to know why Rappi?

⭐️ WE SEE OPPORTUNITIES where others see problems

⭐️ WE SEE CLOSE where others see distance

⭐️ WE SEE ADRENALINE where others see pressure.

Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.

Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission 🧡

Check out how it will impact our ecosystem:

Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.

We are looking for an enthusiastic, innovative and proactive Technical Account Manager.

You’ll need to be a quick thinker, have a strategic and creative mind with strong leadership skills.

Rappi deliveries everything you need with joy, from groceries and top restaurant meals to cash at your doorstep in just minutes. At Rappi, our days are never the same.

We love to hustle, work hard for a greater good and strive to be the leading tech company in Latin America. Rappi is growing at a tremendous rate and this position is crucial in our pursuit of a game-changing experience for our users and partners.

As part of Rappi, you will be responsible for:

• Work closely with business, commercial, and OPs teams to improve our allies integrations.
• Be the contact point with stakeholders or the technical stability of our allies.
• Lead the technical relationship with the retailers for their development.
• Analyze data, identify and quantify sustainable opportunities as an advantage for the company.
• Apply critical thinking to communicate issues directly with retailers and inform them about the catalog and operations decisions.
• Create and run a roadmap for improving integrations of our allies.
• Conduct proactive checks to guarantee the stability of integrations.
• Work to identify and fix issues on Integrations.

Good and now, what are the requirements for me to be part of this neon universe?

• 2–4 years of experience in technical support, operations, or client-facing roles involving systems integrations.
• Educational background in Systems Engineering, Business Administration, or related fields.
• Strong SQL skills are a must (Snowflake experience is a plus).
• Basic understanding of POS systems or restaurant tech is highly desirable.
• Previous experience in the restaurant, food delivery, or tech integration space is a plus.
• Comfortable working in cross-functional teams and fast-paced environments.
• English proficiency (reading and writing) – not heavily used day-to-day, but important for documentation and collaboration.
• Strong attention to detail, problem-solving mindset, and willingness to learn.

Worker type:

Regular

Company:

Rappi Technology Mexico

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

we are waiting for you to build and deliver the magic together! #Rappi 🧡